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Every payment on JoJ API produces a document. You can view and download all of them as PDFs from Workspace → Billing — each payment row has an Invoice or Receipt button.

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Receipts — wallet top-ups

Adding funds to your wallet is a prepayment into your balance, not a purchase — so a top-up produces a receipt (numbered RCP-…), deliberately not a tax invoice. The receipt is also attached to your top-up confirmation email. The tax invoice is issued later, when you actually spend the balance.

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Invoices — subscription payments

Every subscription payment — the initial purchase and each renewal, whether charged to your card or paid from your wallet balance — produces an invoice with the API, the plan and the billing recurrence on it. Invoices are numbered sequentially per account. A few older card payments were invoiced by our payment provider; those rows open the hosted invoice instead.

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Invoices — pay-as-you-go usage

Pay-as-you-go usage is paid from your wallet balance in real time, as you call the API. For your records, that spend is invoiced per billing period: shortly after each pay-as-you-go period ends, an invoice is issued covering exactly that period. On the invoice you’ll find:
  • the service period the invoice covers,
  • one line per billable object you consumed (Credits, AI tokens, …),
  • a split per pricing tier when your usage crossed tier boundaries — each line shows the units, the exact unit price of that tier, and the amount, so every line verifies as units × unit price.
The amount was already deducted from your balance during the period, so the invoice arrives marked Paid — it never triggers a new charge. Periods with no billable usage produce no invoice.

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Your billing details

Set the details printed on your documents in Billing → Billing details: personal or company name, address, phone, and tax IDs — you can add several, across countries (VAT, GST, EIN, …). If you paid by card before, we prefill what your payment provider shared; you can edit everything. Issued documents are frozen: editing your billing details later changes future documents only, never a past invoice.