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The Workspace → Subscriptions page lists every API plan you are currently subscribed to. From here you can cancel a subscription, schedule a cancellation for the end of the period, undo a scheduled cancellation, turn on automatic renewal when a quota runs out, and respond to transfer requests sent by API providers.

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Usage on the pricing page

On an API’s Pricing tab, the plan you are subscribed to shows how much of each quota you have used this period, with the date the quotas reset. Calls you make from the playground count too, and show up within about ten seconds. Comparing that usage with the quotas of the other plans on the same page helps you pick the right plan. The page opens on your plan’s billing period; the switch above the plans (Monthly, Yearly…) shows the others. A plan with a Private badge is not listed publicly: the provider made it available to your account (see Custom Users).

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Renewals and failed payments

A paid periodic plan renews automatically at the end of each period. The fee is taken from your wallet balance when it covers it (USD plans), otherwise from your saved payment methods, default first. Every renewal emails you a receipt with the invoice attached. Three days before a renewal, we email you if it cannot succeed: your balance does not cover it and you have no automatic payment method, or every card on file expires before the renewal date. If the renewal payment fails, the subscription becomes Past Due and we email you. For the next three days:
  • We retry automatically once a day, your wallet balance first, so topping up is enough.
  • You can pay at any time with Pay now on the subscription’s row, which also lets you confirm a payment your bank wants you to approve (3-D Secure).
  • A card your bank declined for good (reported lost or stolen, expired, or waiting for your confirmation) is not retried automatically; your balance and your other methods still are.
When only the last retry is left, you get a last notice. If that retry fails too, the subscription is canceled and we email you; subscribe again from the API’s pricing page to continue. A late payment renews from the original renewal date, so the new period is not extended by the days spent past due.

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Renew automatically when a quota runs out

On a paid periodic plan you can turn on Auto-renew in the subscription’s row. Then, as soon as any included quota of the plan runs out, we renew the plan for you right away instead of letting requests fail until the period ends. It is off until you turn it on, and you can turn it off at any time. An automatic renewal works like canceling and subscribing to the same plan again, without the gap:
  • When. Right after the request that uses a quota up, or when a request needs more of a quota than is left. Any quota of the plan counts. Requests that need the used-up quota may be refused for the few seconds the payment takes.
  • What you pay. The plan’s full price, from your wallet balance when it covers it (USD plans), otherwise from your saved payment methods, default first. You get a receipt with the invoice every time.
  • What resets. A new billing period starts at that moment with every quota full. What was left of the other quotas does not carry over, and nothing is refunded for the unused days. Your next renewal date moves to the same day of the next period.
  • Same subscription. Your subscription, its API keys, analytics and request logs stay as they are.
If the payment does not go through (a declined card, a bank that asks to confirm the payment, or nothing to charge), automatic renewal turns itself off and we email you. Your plan stays active until its period ends, and the regular renewal at the end of the period is not affected. Fix the payment method or top up your wallet, then turn it on again. Turning it on needs something we can charge while you are away: a saved payment method, or (USD plans) a wallet balance that covers one renewal. It is available when you could buy the plan again today: a private plan the provider no longer offers you, or a plan closed to new subscribers, cannot renew automatically. Turn it on in the Workspace; a management token can turn it off but not on.

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Canceling a subscription

Click Cancel Subscription on any row to open the cancel dialog. For periodic plans you have two options:
  • At the end of the period — your subscription continues normally and is canceled when the current period ends. You keep using your remaining credits and you are not charged for the next renewal. This is usually what you want.
  • Immediately — your subscription is canceled right away. You lose access to remaining credits and you are not refunded for the unused part of the current period.
For pay-as-you-go plans there is only one option: unsubscribe immediately, which stops further usage from being billed. In all cases you can re-subscribe at any time from the API’s pricing page.

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Scheduled cancellations

When you choose At the end of the period, your subscription enters a “Cancellation Scheduled” state. The status column shows two badges side by side:
  • The current status (typically Active).
  • An amber Cancellation Scheduled badge.
You stay fully subscribed until the period ends. You can change your mind at any point before then by clicking the Undo Cancellation button that replaces the cancel button on that row. This reverts the schedule and your subscription will continue to renew normally.

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Single subscription per API

You can only hold one active subscription on a given API at a time. If you subscribe to a new plan on an API where you already have one or more active subscriptions, the existing ones are canceled automatically. The pricing page warns you about this before you confirm — the warning lists every plan that will be canceled.

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Subscription transfer requests

API providers can request to move you to a different plan on the same API. When this happens, a banner appears at the top of Workspace → Subscriptions with the request details. There are two kinds of transfer requests: The banner shows the source plan, the target plan, and the deadline by which you must respond. Clicking Review & Accept opens a confirmation modal that shows:
  • The plan change visualization (from → to).
  • The exact amount that will be charged today (for paid periodic plans) or the pricing tiers (for pay-as-you-go plans with paid tiers).
  • Renewal period and credits per period (for periodic plans).
  • A note that accepting will immediately cancel your current subscription and start the new one.
If you accept, your current subscription is canceled and the new one starts immediately. The charge is taken from your wallet first, then from your default payment method if needed. If you click Reject or do not respond before the deadline, the transfer expires. By default this leaves your current subscription unchanged.
When the provider creates the transfer, they can opt in to a “cancel subscription if not approved” policy. If they did, the banner and the confirmation modal show a clear warning: rejecting or letting the request expire will cancel your current subscription. In that case you must either accept the new plan or lose access to the API.

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Free plan transfers (automatic)

If the target plan is free, no approval is required. The banner tells you the transfer will be applied automatically at the end of your current period. If you do not want this, you can cancel your subscription before the period ends. Otherwise, when the period rolls over, your old subscription is canceled and the new free subscription begins automatically.